Meeting/Event Information

Tactical vs. Strategic HR

HR professionals are often pulled between immediate operational demands and long-term strategic priorities. This session explores how HR leaders can balance day-to-day responsibilities while building the systems, processes, and partnerships needed to drive organizational success.

Participants will learn how to identify activities that keep HR in a reactive mode, shift focus toward higher-value strategic initiatives, and strengthen relationships with leadership teams. Through practical examples and real-world experiences, attendees will gain actionable ideas for increasing HR's impact on organizational performance, employee experience, talent management, and business growth.

Learning Objectives:

• Differentiate between tactical and strategic HR activities.
• Identify opportunities to create capacity for more strategic HR work.
• Develop practical approaches for aligning HR initiatives with organizational goals.

About the Speaker: 

Kayla Schaller-Greenwood is the Vice President of Operations at Workforce Solutions, where she leads HR consulting, recruiting strategy, and operational delivery for clients across multiple industries, with a strong focus on CPA firms and professional services.

With over 10 years of experience in human resources, Kayla partners closely with business owners and executive teams to build practical, compliant HR infrastructure that supports growth. Her work spans HR audits, policy development, recruiting strategy, and process optimization, with a focus on creating systems that are both scalable and sustainable.

Kayla is known for her pragmatic approach to HR. She understands that small to midsized businesses often lack the time, budget, and internal resources for overly complex or theoretical solutions. Instead, she meets organizations where they are, delivering practical, compliant strategies that can be implemented and maintained in real-world operating environments.

She also works closely with leaders to establish clear expectations, strengthen accountability, and implement performance management approaches that align with day-to-day operations. Her ability to balance tactical execution with strategic direction allows organizations to move initiatives forward while maintaining focus on immediate business needs.

Kayla is actively engaged in national and regional HR and accounting industry organizations, where she contributes to thought leadership, facilitates peer collaboration, and partners with firm leaders across the BDO Alliance and AICPA communities. She is also a frequent speaker at industry conferences, sharing practical insights on HR compliance, recruiting strategy, and building effective HR functions within growing organizations.

LUNCH OPTIONS: (Update to come!)